Bat 33's Terms and Conditions — Fully in Bengali

1Introduction & Consent

By using the bat 33 website or app, you are deemed to have agreed to these Terms and Conditions. bat 33 is an online gaming platform built specifically for players in Bangladesh. These Terms and Conditions constitute a legally binding agreement between bat 33 and its users.

Please read this entire document carefully before registering on bat 33. If you disagree with any part of these terms, please refrain from using bat 33's services. These Terms and Conditions are subject to change at any time, and continued use of the platform after any update will be taken as acceptance of the revised terms.

2Account Register

To register on bat 33, you must provide accurate and complete information. The name, mobile number, and address submitted at registration must be truthful and belong to you personally. bat 33 reserves the right to close any account registered with false or incorrect information at any time.

Only one bat 33 account is permitted per person. If the same individual creates multiple accounts, all accounts and any associated balances will be forfeited. Attempts to open multiple accounts from the same device, IP address, or payment method will result in immediate action.

• Use your real name at registration — it must match the name on your payment account.
• Provide an active mobile number — a verification code will be sent to it.
• Use a strong password and never share it with anyone.
• If you need to update your account information, please contact support.

3Eligibility & Age Requirement

Bat 33's services are available to adults aged 18 and above only. Registration and gaming by minors is strictly prohibited. bat 33 may request proof of identity for age verification at any time.

If a minor creates an account using false information, that account and all associated transactions will be considered void and any deposited funds will be forfeited. Parents and guardians are urged to ensure that minors cannot access bat 33.

4Deposits & Payments

Bat 33 accepts deposits via bKash, Nagad, and Rocket. A minimum deposit amount applies and may change from time to time. You must always use a payment account registered in your own name when making a deposit.

Depositing from a third-party account is strictly prohibited. If bat 33 confirms that a deposit originated from someone else's account, the amount will be reversed and the account will be subject to investigation. bat 33 does not charge any transaction fees, though your payment provider may apply their own charges.

• Deposits are generally credited instantly.
• If a deposit has not arrived, please contact support with your transaction ID.
• Depositing funds from illegal sources is strictly prohibited.
• Bat 33 reserves the right to place a hold on any suspicious transaction.

5Withdrawal Policy

Your account must have completed KYC verification before you can withdraw from bat 33. Withdrawals are generally processed within 15 minutes to a maximum of 24 hours. Funds will only be sent to the same payment account you used to make your deposit.

Minimum and maximum withdrawal limits apply. Wagering requirements must be met before withdrawing bonus balances. If there is any delay in processing your withdrawal, the bat 33 support team is always available to assist.

6Bonuses & Promotions

Bat 33 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, wagering requirements, and expiry period. It is your responsibility to read and understand the specific terms of any bonus before claiming it.

Bonus balances cannot be withdrawn without meeting the applicable wagering requirements. bat 33 reserves the right to investigate and void any bonus suspected of being abused. Multiple individuals from the same household or device cannot claim the same bonus.

• The welcome bonus is available to new registrations only and can be claimed once.
• Reload bonuses are available on regular deposits.
• Cashback bonus terms are specified separately for each offer.
• Tournament prizes may be directly withdrawable — see the separate terms for details.
• Bat 33 may modify or cancel any promotion at any time without prior notice.

7Gaming Rules

All games on bat 33 are powered by certified RNG (Random Number Generator) technology, meaning every outcome is entirely random and cannot be predicted in advance. bat 33 ensures that all games are fair and impartial.

If a technical issue occurs during gameplay and a round is left incomplete, bat 33 may void that round. In such cases, the amount wagered will be refunded. Any disputes regarding a game result must be reported to support within 48 hours.

• The dealer's decision in live games is final.
• If a match is cancelled in Sports Betting, the stake will be refunded.
• Bat 33 is not responsible for any disconnection from the internet during gameplay.
• Logging into the same account from multiple devices simultaneously is prohibited.

8Prohibited Activities

The following activities are strictly prohibited on bat 33. Violations may result in account closure and forfeiture of all balances.

• Playing using bots, automated software, or scripts.
• Exploiting any bug or software glitch. If discovered, you should report it to support immediately.
• Using money from money laundering or illegal sources on bat 33.
• Secretly colluding with other players during gameplay.
• Attempting unauthorized access to bat 33's systems or network.
• Using another person's account or selling account credentials.
• Spreading false or misleading information about bat 33.

9Security & KYC Verification

Bat 33 follows internationally recognized KYC (Know Your Customer) standards. Identity verification is mandatory before withdrawals and for transactions above certain limits. You will typically need to submit a copy of your National ID card or passport.

You are responsible for keeping your bat 33 account secure. Use a strong password and never share it with anyone. bat 33 will never ask for your password by email or phone. If anyone requests your password in the name of bat 33, it is a scam.

• Enabling two-factor authentication keeps your account even more secure.
• Always log out after accessing your account on someone else's device.
• If you notice anything unusual in your account, contact support immediately.
• KYC verification is completed within 24-48 hours of document submission.

10Responsible Gaming

Bat 33 takes responsible gaming seriously. We want every player to enjoy gaming as a form of entertainment. If gaming is starting to affect your daily life, relationships, or finances, it is important to seek help.

Bat 33 lets you set your own deposit limits, session time limits, and cooling-off periods. If you feel gaming is getting out of control, reach out to the bat 33 support team — we are always ready to help.

• Set your own deposit limits — daily, weekly, or monthly.
• Use the account suspension feature to temporarily lock your account whenever needed.
• Do not chase losses by placing more bets.
• Never think of gaming as an alternative source of income.

11Account Closure and Suspension

Bat 33 reserves the right to suspend or permanently close an account without prior notice in the circumstances listed below. Such action is taken to protect the overall security of the platform and the interests of other players.

• Breaching any provision of these Terms and Conditions.
• Registering with false or misleading information.
• If fraudulent activity or bonus abuse is detected.
• If money laundering or illegal transactions are suspected.
• Behaving in an abusive or inappropriate manner toward other players or bat 33 staff.
• By order of a court or regulatory authority.

You can also request to close your account at any time through our support team. You will be given the opportunity to withdraw any valid balance before the account is closed, unless the account is currently under investigation.

12Right to Modify Terms

Bat 33 reserves the right to partially or fully update these Terms and Conditions at any time. For significant changes, bat 33 will endeavor to notify players as early as possible. Continued use of the platform after any changes constitutes acceptance of the updated terms.

The most up-to-date Terms & Conditions are always available on the bat 33 website. We recommend checking this page regularly. If you have any questions, please contact the support team.